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How does Direct Debit work?

It’s easiest to set up and manage Direct Debit payments through your online British Gas business account.

If your business needs consent or signatures from two or more parties, you’ll have to fill out and return a Direct Debit mandate form (PDF, 822kb)  before you can set up a Direct Debit with us.

If you don’t have an online account yet, you’ll need a recent bill to register

We can help you arrange your Direct Debit, if you call us on 0800 652 4040 (option 1). It’ll help if you have a confirmed meter reading when you call, so we can make sure you pay the right amounts.

You have two options:

  • Fixed Direct Debit, where you pay the same amount every month. We’ll base this amount on your recent energy usage
  • Variable Direct Debit, where you only pay for what you use, either monthly or quarterly. You’ll normally pay less in summer than you do in winter


Set up a Direct Debit


How do you calculate my fixed Direct Debit amount?

We assess your energy usage over the course of a year to calculate your fixed Direct Debit amount.

If we can’t get hold of up-to-date meter readings, then we base the amount on an estimate of your consumption.

You can avoid estimated bills by submitting meter readings regularly. If you’re overpaying or underpaying for your energy, we’ll recommend a change to your fixed Direct Debit payment.

You’ll always be notified before any change in your Direct Debit. That’s part of the Direct Debit Guarantee .


How much can I save paying by Direct Debit?

You could save up to 7% off the cost of your energy when you pay by Direct Debit.*

* This will be shown as a discount line on your bill. Customers who move to our variable prices or whose variable prices have changed and those we've price matched do not qualify for a Direct Debit discount. Customers who are already in a fixed term contract on or before 17 May 2017 could save up to 6%.

Learn more about discounts when you set up a Direct Debit.


Need more help?

You can call us on 0800 652 4040 Mon-Fri 8am-6pm, Sat 9am-1pm. Please have a recent meter reading to hand, so we can make sure you’re not paying too much for your Direct Debit.

Our call charges

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