My online account

Information on the benefits of signing up to an online account and how to register

Manage multiple business energy accounts - whether Onboarding, Live or Closed - easily with your online account. Read our explanations of the account tab views.

Information on what to do if you can't log in to your online account, unlocking your account, why your latest bill may not be visible in your online account and how to view all of your accounts in one place.

Information on what to do if you can’t access your British Gas Lite online account if you've forgotten your details, been locked out, or can’t view your latest bill.

Learn more about how we’re gradually moving accounts to a new management system to keep things running smoothly. You’ll get a new account number, but the features you rely on stay the same.

Get your business bills by email — faster, greener and easier. You’ll know as soon as your most recent bill is ready to view in your online account.