My online account

Information on the benefits of signing up to an online account and how to register

Information on what to do if you can't log in to your online account, unlocking your account, why your latest bill may not be visible in your online account and how to view all of your accounts in one place.

Information on what to do if you can’t access your British Gas Lite online account if you've forgotten your details, been locked out, or can’t view your latest bill.