Smart meters for business
Smart meters are the intelligent way to measure your business energy usage and get accurate bills - no more estimates, no more surprises.
Why upgrade to a smart meter for your business?
No extra cost
We'll install your smart meter at no cost to you.
Saves time
Smart meters automatically send us meter readings, so you don’t need to worry about manually sending them to us.
Accurate bills
Once your smart meter is connected and sending smart readings to us, you'll receive accurate bills.
View consumption
Ability to request and view your previous consumption to help manage your energy usage.
If you’re a Lite customer, chat with us to request your smart meter data.
Our existing customers can request a smart meter
Log in to your online account
Log in to begin your journey towards a smart meter upgrade.
Submit a meter read
After submitting your meter reading, click the "Request a Smart Meter" link and complete the form.
Review and installation booking
We'll review your details. If you're eligible for a smart meter, our third party installer will contact you within 6 weeks to book your installation.
Getting ready for your business smart meter installation
- When we call you to book your appointment, tell us when it's most convenient to have the electricity and/or gas turned off in your business. This includes medical devices, alarms and PCs
- The installation takes around an hour
- The technician will need car parking and access to your meter
Business smart meter installations
Our installation partners
We use third parties to install our smart meters.
Who are Energy Assets
Energy Assets are Britain's largest independent meter asset manager and data services provider. They work with energy suppliers to complete gas metering installations for (AMR) and SMETS2 smart gas meters for micro businesses.
Existing customers - request your smart meter data
If you have a business smart meter that's submitting reads and you're receiving accurate bills, you'll be able to request your smart meter data.
1. Contact us
Contact us to request your smart meter data for up to 12 months.
2. Reply
We have 10 working days to fulfil your request.
3. Share data
We will contact you and share your smart meter data. This is normally by email.
4. Understand next steps
If we can't share your smart meter data with you, we'll clearly outline why your request has been rejected and suggest next steps.
Business smart meter data opt out
If you don't want us to do anything with your business smart meter data other than calculate your bills, it's easy to opt out.
Remember, if you're half-hourly settled, you can't opt out as we collect your half hourly data for billing purposes.
Our Smart Meter case studies
Retail
Manufacturing
Restaurants
Read more about Smart meters for business
Frequently asked questions
What is a smart meter?
A smart meter is a gas or electricity meter that works by sending meter readings using technology similar to a mobile phone. The new generation of smart meters are called SMETS2.
SMETS2 meters are different to other smart meters as they continue to work even if you change energy supplier.
Data is transmitted through a communications hub to a company called DCC (Data and Communications Company). DCC manages the communications infrastructure that connects smart meters with the business systems of energy suppliers and network operators via a secure wireless network.
Once you're connected we'll regularly receive your smart meter readings. You'll no longer need to send us manual meter readings and you'll get more accurate bills as you'll only be charged for the energy you've used.
Not everyone is eligible to have a smart meter installed due to metering set up requirements and/or poor signal issues. If you've applied for a smart meter, but are not currently eligible to have one, we'll send you a letter explaining next steps.
Read our Business smart meter FAQs
Why do British Gas business upgrade all their customer's smart meters?
Upgrading to smart meters is part of a national commitment to reducing energy use in Great Britain. The UK Government wants energy suppliers to install smart meters in all homes and businesses by the end of June 2025. It's one of the largest national programmes currently underway with more than 21.5 million smart meters already installed, including more than 8 million that we've installed in British homes and businesses to date.
Smart meters are key to upgrading the UK's outdated energy system and to reaching net zero by 2050, slashing carbon emissions by as much as 45 million tonnes the equivalent of taking 26 million cars off the road for a year.
Read more about at Smart Energy GB, Government guidance on Smart meters and Consolidated Metering Code of Practice (CoMCoP)
More ways to reduce your carbon footprint
- Renewable business energy - it's quick and easy to switch to green energy and help your business become more sustainable
- Energy saving tips - ways to use less and manage your business energy more efficiently
I’m a Lite customer, how can I access my smart meter data?
You (or a third party you’ve nominated/broker) can now view 12 months historical smart consumption data.
To do this all you need to do is chat with us and we’ll email you within 10 working days. If we can’t access your data we’ll let you know.
I’m a Lite customer do I need to have a smart meter?
You need a smart meter to sign up for gas and electricity from Lite. If you don’t already have one, we’ll fit one free of charge.
With smart meters we’ll automatically receive your readings so you will get accurate bills and only be charged for the energy you've used.
I’m a Lite customer, how can I upgrade my electricity or gas meter to smart?
To request a smart meter upgrade, chat with us.
