Business Care & Careplan existing customers

How to contact us if you have a plan and need help or guidance

 

Call us to book a repair, ask a question or make a payment

0333 202 9844*

Open 24 hours a day, 365 days a year

Not sure what type of plan you have?

Careplan Business Care
If you agreed a service plan with us before 10th May 2017 If you agreed a service plan with us after 10th May 2017

Careplan

If you agreed a service plan with us before 10th May 2017

Business Care

If you agreed a service plan with us after 10th May 2017

You can find full details of what's included in your plan in your welcome pack and your contract.

A bearded business owner sits at a desk while talking on a mobile phone

Options if you don't have a service plan

If you don't have a service plan with us, it's easy to set up Business Care. We can also help you with one-off emergency repairs of commercial boilers.

* We may record calls to help improve our service to you. Calls to 0800 numbers are free from mobiles and landlines. Calls to 0330 / 0333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles and may be included with your call package if you get 'inclusive minutes'. Text messages are charged at your standard message rate and may be included in your call package.

Business Care terms and conditions (pdf 220KB)

Careplan terms and conditions (pdf 206kb)